Terms & Conditions
By using Ride Xchange, you confirm you have read and agree to these Terms and Conditions.
Last updated: 11/17/2025
Eligibility
Users must be 18+ years old. Renters need a valid driver's license. Owners must have legal ownership of listed vehicles.
User Accounts
Provide accurate account details. Keep login credentials secure. Violations may result in account suspension.
Vehicle Listings & Rentals
Owners must provide truthful vehicle details. Vehicles must be insured, registered, and in good condition. Renters and owners handle agreements directly; Ride Xchange acts as a platform only.
Payments & Cancellations
Payments are processed between Host and User directly. In case Ride Xchange support is required for generation of invoice, the payment can be made via Ride Xchange with a service fee of 2%. Owners set rental prices; service fees may apply. Cancellations and refunds shall be decided between Host and User directly.
Liability & Prohibited Activities
Owners must ensure vehicles are legally insured. Users shall be responsible for damages of the vehicle. Illegal use, reckless driving, and false information shall lead to legal actions.
Disputes & Termination
Host and User must resolve disputes internally. Ride Xchange may mediate but is not liable for outcomes. We reserve the right to terminate accounts violating these terms.
Modifications & Governing Law
Terms may be updated; continued use implies agreement. Governed by the laws of Guwahati High Court.
Terms and Conditions for Vehicle Listing
Eligibility
Users must be 18+ years old. Owner must have all documents related to the vehicle like Registration Certificate, PUC, Insurance certificate. Owners must have legal ownership of listed vehicles.
Vehicle Listings & Rentals
Owners must provide truthful vehicle details. Vehicles must be insured, registered, and in good condition. Renters and owners handle agreements directly; Ride Xchange acts as a platform only.
Payments & Cancellations
Payments are processed between Host and User directly. In case Ride Xchange support is required for generation of invoice, the payment can be made via Ride Xchange with a service fee of 2%. Owners set rental prices; service fees may apply. Cancellations and refunds shall be decided between Host and User directly.
Liability & Prohibited Activities
Owners must ensure vehicles are legally insured. Users shall be responsible for damages of the vehicle. Illegal use, reckless driving, and false information shall lead to legal actions.
Disputes & Termination
Host and Users should resolve disputes amicably. Ride Xchange may mediate but is not liable for outcomes. We reserve the right to terminate accounts violating these terms.
Modifications & Governing Law
Terms may be updated; continued use implies agreement. Governed by the laws of Guwahati High Court.
Terms and Conditions for Driver Listing
Eligibility
Users must be 18+ years old. Driver must have all valid documents including Driving License, Aadhar Card, and other required identification documents. Drivers must have a valid driving license with appropriate vehicle class authorization.
Driver Services & Bookings
Drivers must provide truthful information about their experience, vehicle types, and service areas. Drivers must maintain professional conduct and ensure vehicles are in good condition. Customers and drivers handle service agreements directly; Ride Xchange acts as a platform only.
Payments & Cancellations
Payments are processed between Driver and Customer directly. In case Ride Xchange support is required for generation of invoice, the payment can be made via Ride Xchange with a service fee of 2%. Drivers set service rates; service fees may apply. Cancellations and refunds shall be decided between Driver and Customer directly.
Liability & Prohibited Activities
Drivers must ensure they have valid insurance coverage. Drivers shall be responsible for any damages or incidents during service. Illegal activities, reckless driving, and false information shall lead to legal actions and account termination.
Disputes & Termination
Driver and Customer should resolve disputes amicably. Ride Xchange may mediate but is not liable for outcomes. We reserve the right to terminate accounts violating these terms.
Modifications & Governing Law
Terms may be updated; continued use implies agreement. Governed by the laws of Guwahati High Court.
Terms and Conditions for Parking Space Listing
Eligibility
Users must be 18+ years old. Owner must have legal ownership or authorized right to list the parking space. Owners must have all relevant documents proving ownership or authorization for the parking space.
Parking Space Listings & Bookings
Owners must provide truthful information about parking space details including size, location, availability, and amenities. Parking spaces must be legally available for rent. Customers and owners handle booking agreements directly; Ride Xchange acts as a platform only.
Payments & Cancellations
Payments are processed between Parking Owner and Customer directly. In case Ride Xchange support is required for generation of invoice, the payment can be made via Ride Xchange with a service fee of 2%. Owners set parking rates; service fees may apply. Cancellations and refunds shall be decided between Parking Owner and Customer directly.
Liability & Prohibited Activities
Parking owners must ensure the parking space is safe and legally available for use. Owners shall be responsible for any damages or incidents related to the parking space. Illegal use, false information, and unauthorized listings shall lead to legal actions.
Disputes & Termination
Parking Owner and Customer should resolve disputes amicably. Ride Xchange may mediate but is not liable for outcomes. We reserve the right to terminate accounts violating these terms.
Modifications & Governing Law
Terms may be updated; continued use implies agreement. Governed by the laws of Guwahati High Court.
Questions About Our Terms?
If you have any questions about these Terms of Service or need clarification on any section, please don't hesitate to contact us.
